Privacy Policy

We keep our clients’ safety and security the highest priority of our car rental service. We take various measures to improve the quality of our work and facilitate the overall car rental experience.

Read our privacy policy with due care to avoid misunderstanding concerning the use, protection, and other details on our handling of the privacy and security of all personal info of our clients. Welcome to Emirate.rent’s Privacy Policy.

This Privacy Policy provides information on how Emirate.rent collects and processes your personal data when you visit our website to sign up for your account, and use our services.

It is important that you read this privacy policy which contains detailed information about our data processing along with the Vehicle Lease Agreement and its T&Cs.

This version was last updated on 24.03.2023

CONTROLLER:

OCTANE CLUB PREMIUM CAR RENTAL L.L.C is the controller and responsible for your personal data.

THE DATA WE COLLECT ABOUT YOU:

Under Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL), Personal Data is defined as any data relating to an identified natural person, or a natural person who can be identified, directly or indirectly, through the linking of data, by reference to an identifier such as:

· Name, voice and picture.

· Identification number.

· Electronic identifier

· Geographical location

· The physical, physiological, economic, cultural or social characteristics of the natural person.

· Sensitive personal data which covers family or ethnic origin of a natural person, political or philosophical opinions or religious beliefs, criminal record, biometric data (such as his/her facial images and fingerprint data) and any data relating to a natural person’s health) such as his mental, psychological or physical condition).

HOW WE USE YOUR PERSONAL DATA:

Emirate.rent will use and share your Personal Data in the following situations:

· To execute a contract or to comply with a legal obligation

· To register you as a new customer.

To deliver your leased Vehicle.

To supervise your relationship with us.

To enable you to fill a survey or give your feedback about us. · To enhance our website.

· Emirate.rent may share your Personal Data with our business partners to offer you certain services or promotions which may be of interest to you.

· Emirate.rent may share your Personal Data with third parties for the purpose of data analysis or marketing.

· If Emirate.rent sell its assets or undergo a merger, your Personal Data will be transferred to the successor entity.

· If Emirate.rent enter bankruptcy, your Personal Data will be acquired by a third party.

Links to other websites

Our website may contain links to other websites whose information practices may be different than ours. Therefore, you should exercise caution and look at the other website’s Privacy Policy as we have no control over information that is submitted to or collected by such websites. cross border personal data transfers

The (PDPL) allows for the transfer of personal data outside the UAE to countries approved by the Data Office as having an “adequate level of protection”. These cover countries that either have data protection legislation in place or where the specific country has acceded to bilateral or multilateral agreements relating to the protection of Personal Data.

However, for countries not approved by the Data Office as having an adequate level of protection, the Law provides various options to enable the transfer of Personal Data. These include:

· Transferring Personal Data under a contract or agreement that applies the requirements of the law; that have legislation for the protection of Personal Data. · A Data Subject may expressly consent for their Personal Data to be transferred outside of the UAE if such transfer does not conflict with the public and security interest of the UAE.

· if the transfer is necessary for the execution of a contract between the controller and the data subject or as part of a contract between the controller and a third party that achieves the interests of a data subject.

· if the transfer is necessary to fulfill obligations and establish, exercise or defend rights before judicial authorities.

· if the transfer is necessary for international judicial cooperation.

· if the transfer is necessary to protect the public interest.

COOKIES

You can choose to accept or decline cookies. Most web browsers automatically accept cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Your legal rights:

The (PDPL) offers you several rights in relation to your Personal Data. These include the rights:

· To obtain or access your Personal Data.

· To request transfer of your Personal Data.

· To request correction or erasure of your Personal Data.

· To request restriction of processing your Personal Data in certain cases.

· To request to stop processing your Personal Data in certain cases.

· To object to Personal Data processing.

· To object to decisions resulting from Automated Processing that have legal consequences or seriously affect the data subject.

· To withdraw Consent for the processing of your Personal Data at any time.

· To file a complaint with the Emirates Data Office.

If you would like to exercise any of the above rights, please contact our support team using the contact details set out below.

DATA SECURITY

We appreciate your trust in providing us with your Personal Data. Hence, we have established appropriate security measures to prevent your Personal Data from being lost, used or disclosed.

Children’s Privacy

This website is not intended for children and we do not knowingly collect data relating to children. Emirate.rent’s Services do not address anyone under the age of 21.

CHANGES TO THE PRIVACY POLICY

Please check this Privacy Policy from time to time to keep informed of the latest updates and changes. Also, it is important to keep us informed if your Personal Data changes during your relationship with us.

FURTHER DETAILS

If you are looking for more information on how we process your Personal Data or if you have questions or comments about this Privacy Policy, please contact our support team via [email protected].

Contact us should you have any questions or visit the FAQ section on our site to learn further details about our car rental service in Dubai.